Do you offer phone support?

Limited Phone Support and Contact Information

We offer limited phone support for our valued customers. Please note the following important details regarding our support services:

• Phone Support Hours: Monday to Friday, 10:00 AM to 2:00 PM
• Phone Number: 877-Loti-Lab (877-568-4522)

If you need assistance outside of our designated support hours, please feel free to leave a voicemail. One of our staff members will promptly return your call during the next business day.

For the most efficient support experience, we recommend contacting us via email at [email protected]. Our email support is monitored 18 hours a day, ensuring swift resolution to your inquiries.

Please note that we are unable to process orders over the phone, as all purchases require agreement to our terms of service, which must be completed through our online platform.

We appreciate your understanding and look forward to assisting you with any questions or concerns you may have.