Loti Labs Ordering

To reorder, log in and open Orders in your account to see everything you’ve bought before, then add the same products from their product pages.

To check on an order, use Track Order with your order number and billing email, or ask the chat assistant on the site. Orders still marked processing haven’t shipped yet. Once a label is created you’ll see the carrier and tracking number.

No. We don’t drop ship, and we don’t ship on behalf of other sellers. Every order is packed and shipped by our own team from our fulfillment center in Florida.

Buying in larger quantities? Volume discounts are shown on every product page, and you can email [email protected] about bulk orders.

Yes. At checkout, uncheck the box that says “My shipping and billing addresses are the same,” then enter your billing details separately.

For larger orders, we may reach out to verify the information as part of our fraud prevention process. If you have questions, email us at [email protected].

Please send an email to [email protected] and we would be happy to investigate. Unfortunately, we cannot place the order for you, but we can give further explanations and detailed instructions to guide you through the ordering process. The only time an order can’t be placed is if you have been banned for a violation of our terms of service. If this is the case you will see a message when trying to order or log into your account.