Ordering

Ordering

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  1. I'm trying to checkout and my order won’t go through. Can you help? Please send an email to [email protected] and we would be happy to investigate. Unfortunately, we cannot place the order for you, but we can give further explanations and detailed instructions to guide you through the ordering process. The only time an order can't be placed is if you have ...
  2. Can my shipping address and my billing address be different? Shipping addresses and billing addresses may be different. However, for larger orders, we may ask for verification of your order as a fraud prevention measure. To enter separate shipping and billing addresses, you do so on the checkout page. Enter the desired shipping address in the top ...

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