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Loti Labs Information

5
  • Do you offer phone support?
  • Who are you?
  • How can I contact you?
  • When can I expect a response to my email?
  • How can I be sure that I will be satisfied with my purchase?

Shipping and Delivery

7
  • How long will my package take to arrive?
  • Where do you ship from?
  • What shipping methods do you offer?
  • Do you ship internationally?
  • Do you offer UPS or Fedex shipping?
  • USPS lost/broke my items. How can I contact route?
  • What is Route shipping protection?

Loti Labs Ordering

2
  • I'm trying to checkout and my order won’t go through. Can you help?
  • Can my shipping address and my billing address be different?

Payments

5
  • What payment methods do you offer?
  • Can I Pay using Cash App or Venmo?
  • Can I pay using a credit card?
  • Can I pay for my order using Paypal or Western Union?
  • How does the "Pay with US Bank Account" work?

Product Information

7
  • What is the Shelf Life of your liquid products?
  • Are your research liquids suspensions or solutions?
  • How do I use these products?
  • Where are your peptides manufactured?
  • How do I reconstitute peptides?
  • Are the products that you sell for human use?
  • What is the shelf life of your peptides?

Purchasing and Website

3
  • Do you offer discounts for bulk/wholesale orders?
  • My Order Is Not Going Through During Checkout.
  • Do you accept returns?

Loti Labs is the culmination of our industry experience over the last decade. Our aim is to bring you a boutique store with the ability to offer personalized service in a client-focused environment.

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