We do offer limited phone support. Please keep a few things in mind however. - Orders may not be placed over the phone since every purchase must be accompanied by an agreement to our terms of service. - Phone support hours are M - F from 10:00 am until 2:00 PM. If you wish to call out side of ...
Loti Labs has remained a leader in the research innovation space for a decade. Our team is passionate about what we do, and we have established some of the most exclusive relationships with top chemical suppliers in North America. Our goal is to provide our customers with the highest quality and ...
We can be contacted 24/7 by sending an email to [email protected] and one of our friendly support staff will be happy to help with anything you need. All support tickets are responded to within 12 hours of receipt. Usually much sooner than that. Alternately, we can be contacted by phone ...
Our email is monitored 18 hours a day and you will usually receive a response within 1-2 hours. Otherwise, our standard operating procedure is to respond to all inquiries within 12 hours of receipt.
Loti Labs offers a 100% satisfaction guarantee on all products sold. If you are unhappy with any unused/unopened product that you have purchased from https://lotilabs.com, please send us an email to [email protected]. Once we review your request, we can replace the item at no cost, or ...
