Loti Labs offers a 100% satisfaction guarantee on all products sold. If you are unhappy with any unused/unopened product that you have purchased from Loti Labs, please send us an email to [email protected]. Once we review your request, we can replace the item at no cost to you, or refund you the purchase price of the unused/unopened product. If the product is not damaged, we will prvide you with return details. 

All products sold by Loti Labs are third party tested to ensure that you are receiving the absolute best for your research. More information about our satisfaction guarantee can be learned by visiting https://lotilabs.com/satisfaction-guarantee.html